Administrative
Customer Tailored Support
CFTS specializes in customer satisfaction. We are dedicated to ensuring that our customers can contact us in the best way for them, so we provide you with three different methods to get a hold of us: phone, chat and email.
Are there any hidden charges?
No. We will not charge you for anything without your prior consent.
Do you monitor your servers?
Yes. Administrators monitor our servers 24 hours a day, 7 days a week, 365 days a year.
What are your hours of Technical Support
Normal Support: email, and chat support is available 8 hours a day, 5 days a week, excluding public and bank holidays
Premium Support: Phone, email, and chat support is available 24 hours a day, 7 days a week, 365 days a year.
Can I upgrade my hosting plan at a later stage?
Yes. All accounts can be upgraded. Upgrades will happen the same business day.
How long will it take to set up my account?
Your account will be activated the very same business day.