A domain name is the actual name of a website, and every single website has a domain name.

Every domain name is actually pointing to an IP (Internet Protocol) address, which is a series of numbers. Because most people can’t remember 9 digits in perfect order, domain names serve as an easily-remembered alias for visitors

In order to point your domain at our servers, you should contact (via phone or their website) the company who sold you the domain and ask them to modify the nameservers to reflect the following information: - IP - IP - IP

on Saturday July 14 by Peter Atkin
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A subdomain is a second website, with its own unique content, but there is no new domain name. Instead, you use an existing domain name and change the www to another name. The subdomain name looks like

on Thursday July 19 by Peter Atkin
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The owner of a domain can be a company, individual or organization and is referred to as the legal registrant of the domain.

When registering domain names, the name given as the registrant or owner when you sign up will be displayed in the WHO IS record for the domain name. This entity will then be the legal owner of the domain name.

If you’re a web designer, or reseller it’s important that you register domain names in the name of your customer to avoid any ownership disputes at a later date.
Once a domain is registered, it is still possible to change the ownership.

on Thursday July 19 by Peter Atkin
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Your transfer can take about 1 to 10 days, depending on how quickly your current registrar deals with the authorization request emails and how long the domain contacts take to respond to them, the domain will only be affected during the transfer process itself maybe 5 mins to 1 hour assuming suitable;e preparation had been done.



on Thursday July 19 by Peter Atkin
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You EPP key is an authorization code provided by your current registrar. It is used to verify your ownership of the domain name when transferring it to another registrar

on Wednesday July 18 by Peter Atkin
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A domain transfer is moving the management of your domain from one registrar to another

on Thursday July 19 by Peter Atkin
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In order to complete the registration of any domain we require full, valid contact details:

Contact Name
Company Name (if not a company, insert your own name)
Full Postal Address, including a valid postcode where applicable
Contact Telephone Number, in the correct format i.e. +44.1419316400
Contact Email Address

If any of this information is incomplete or invalid, we will be unable to complete the domain registration. We will endeavour to contact you to obtain valid information to complete the registration of your domain (dependant on there being valid contact information in your account) however we cannot guarantee the domain will still be available once the changes have been made. Please ensure when purchasing your domain that you have given us sufficient information to process your request first time.

For some extensions, there are additional requirements. Due to the volume of different extensions we provide, it would be impractical to provide a full list here, however, we have provided a list of the most common queries below:

.de – must provide a valid address in Germany to be used as the admin contact. 
.eu – must provide a valid address within the European Union. 
.fr – must provide a valid address within the European Union. Where the legal registrant is an individual we need the date and country of birth (if the country of birth is France, we also need the city). Where the legal registrant is a company, we need the VAT or SIRET/SIREN number.
.it – must provide a valid address within the European Union. Where the legal registrant is a company, we need the VAT number.
.uk - legal registrant names must be a minimum of 4 characters, and at least 3 of them must be letters (a-z A-Z).

on Friday July 20 by Peter Atkin
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The Redemption Period is a Registry-imposed hold period for domains that occurs after the registrar has instructed the Registry that the domain should be dropped.

Domains will have reached the Redemption Period state if they have been EXPIRED for at least 40 days and were NOT renewed by the owner or the registrar. Normally domains would be deleted at this point, but the Redemption Period provides the owner with one last chance to recover the domain before it’s dropped and potentially re-registered by a new owner.

The Redemption process is costly, both in fees and in the effort. We strongly recommend that you renew your domains before expiry, or during the grace period when a renewal can be conducted in real time and at no additional cost.

Of course, there is always the option of waiting out the entire grace period, which would be approximately 40 (Post Expiry Grace period) + 30 (Redemption Period) + 5 (Pending Delete period) = 75 days.

Domains with the .uk extension are suspended if they have been EXPIRED for at least 30 days and were NOT renewed by the owner or the registrar. The domain will then be deleted approximately 92 days after the expiry date. Note that .uk domains do not have a redemption period at all and will remain suspended until they are renewed or deleted – redemption fees do not apply.

During the grace period, all associated services will cease working until the name is renewed (if and when this happens). Also, nameserver/DNS changes will not be possible.

Assuming that the domain DNS and hosts are still in place, the domain will begin working within 48 hours of renewal.

The Redemption Period is a costly process, as previously mentioned. There is a charge of £199 plus for this service, on top of the domain renewal fee.

Domains can only be retrieved from redemption period by the original registrar, and not by someone else who just wants to newly register the domain.

*Legacy domains may have a different time scale before entering Redemption status.

on Friday July 20 by Peter Atkin
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If you don't renew your domain then web site or email services based on the domain will not work because the domain will no longer be active.

When a gTLD name expires, there is a grace period of 40 days* where the domain can be renewed without additional charges.

After the grace period, an expired domain name may enter Redemption status.

Recovering my domain

Once the domain has lapsed from your account or entered Redemption status, you will need to contact our Sales team as it will need to be manually restored. Please note that once your domain has entered Redemption status, there is an additional fee of £99 +VAT (if applicable) on top of the renewal fee.

We strongly recommend that you renew your domain names in advance of expiry through your control panel. Remember, you can renew most domains for up to 10 years to help ensure you do not incur downtime or additional costs for your domain, site and email.

*Legacy domains may have a different time scale before entering Redemption status.

on Friday July 20 by Peter Atkin
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Registrar Transfer
This transfers the registration of a domain from one registrar to another. This is usually used in conjunction with a transfer of hosting through a Name Server Transfer but can be done independently. A Registrar Transfer cannot be processed within 60 days of registration or a successful transfer.

Name Server Transfer
A Name Server Transfer is used to move a domain's hosting and email from one host to another and may or may not be done in conjunction with a Registrar Transfer.
Use of IP pointing and zone records can achieve the same results but are usually used where hosting and email accounts are not transferred together in advanced DNS management.

Ownership Transfer
This is used to transfer the ownership of a domain from one person or company to another and excludes the transfer of an existing website or email accounts.
Please note that Domain ownership and Account ownership need not be the same thing.


on Thursday July 19 by Peter Atkin
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A domain name is key to doing just about anything on the internet, from setting up a website to sending and receiving an email to building an online shop. Today there are over 280 million registered domain names. The Domain Name System (DNS) which supports these names is the engine that makes the internet simple and accessible for users around the world.

The DNS is not just important to the smooth running of the internet, but it also plays a very important part in everyday life. Visits to the ATM, paying for groceries with your credit card, placing a long-distance telephone call – all would be impossible if the DNS was not functioning. These activities rely on the internet or internet technology, and the DNS is a fundamental part of the internet – without DNS the internet does not work.

The Domain Name System performs the simple, straightforward function of mapping names to Internet Protocol (IP) addresses and back. Every server on the internet has an IP address, represented as a series of four numbers separated by dots (e.g. But, like telephone numbers, these long series of numbers can be difficult to remember. The DNS allows people to use names, instead of numbers, to reach websites and send email messages.

The rightmost label in a domain name (such as .com or .net) is referred to as the top level domain or TLD. There are many TLDs available. The DNS forms a hierarchy – each TLD has many second-level domains (e.g. cfts in, each second level domain can have many third level domains (e.g. control panel in and so on.

After a user enters a domain name into a web browser, a behind-the-scenes process called resolution uses a global network of name servers to look up the IP address corresponding to the domain name. Web browsers and other applications need IP addresses and not names to contact the appropriate web server and retrieve the right web page. The technology, servers, guidelines and processes that make up these name servers form the backbone of the DNS. The DNS is the low-level protocol that enables communications over the internet for applications like credit card processing, bank transactions and telephony as well as web browsing and email.

How Registration Works:

A user wanting to register a domain name contacts a registrar. Registrars are companies that sell domain names to end users.

Upon receiving a user’s requested domain name, the registrar first verifies that the name is available by checking with the registry that manages the corresponding TLD. If the name is available, the registrar registers the domain name with the registry, which adds the name to its database. Now, no one else can register that domain name during the term of the registration. The owner of the domain is known as the registrant.

on Friday July 20 by Peter Atkin
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