Getting I.T. Right since 1994
Practical hosting, edge infrastructure, and ICT support for organisations in Uganda and East Africa that need dependable systems in real-world conditions.
Since 1994, CFTS has helped organisations build, recover, secure, and support practical ICT systems across hosting, edge infrastructure, connectivity, servers, storage, security, backup, power protection, maintenance, and day-to-day technical support.
This page provides the current routes to CFTS hosting, edge infrastructure, documentation, and support. More will be added when it is useful.
How CFTS Works
Good ICT work depends on the whole environment: people, power, network, data, security, support, documentation, and the local conditions around them. CFTS connects those pieces so a design can become something dependable in daily operation.
Core Services
CFTS helps clients choose and operate the right platform by looking at the workload, data, power, network, security, backup, and support requirements together.
Core Service Area
CFTS provides hosting and edge infrastructure for websites, e-mail, business systems, storage, backup, virtual servers, and dedicated environments. We help clients place workloads where they make sense, with the power, network, monitoring, recovery, and support model around them.
Network design, structured cabling, comms rooms, server rooms, technical power, site rollouts, commissioning, and handover.
Recovery support for enterprise storage, RAID arrays, SAS, U.2, NVMe, SSDs, backup systems, restore assistance, and practical continuity planning for critical data.
Operational support, monitoring, incident response assistance, documentation, and long-term client relationships across mixed ICT environments.
CFTS Stack
CFTS separates its service stack so clients can get to the right place without working through one overloaded system.
The public website introduces CFTS, the documentation site explains services, the support system handles requests, the Edge Portal provides access to assigned services, and the hosting platform supports day-to-day account management.
First, a little about CFTS. We are a Ugandan ICT infrastructure and support company that has helped organisations design, build, recover, and operate practical IT systems since 1994.
The work has always crossed physical and virtual infrastructure: networks, cabling, comms rooms, technical power, servers, storage, security, backup, hosting, connectivity, VoIP, data recovery, and managed support. Reliability usually depends on more than one layer.
In 2011, CFTS began operating its own managed hosting platform, giving clients clearer control over performance, data location, service boundaries, and support. It has grown into a hybrid Uganda and UK/EU model, with local edge capability in Kampala and international options where they fit.
Today CFTS remains deliberately practical: engineering-led, support-oriented, and grounded in East African operating reality. We focus on systems that can be understood, maintained, and supported over time.
Behind the service stack is an in-house engineering, operations, and support team with experience across networks, systems, power, hosting, data recovery, security, and long-term client support.
CFTS has always relied on continuity and hands-on knowledge. Many of the core team have grown with the business, carrying experience from design and installation through to troubleshooting, maintenance, documentation, and service delivery.
That matters because clients are not only buying tools or infrastructure. They are supported by people who understand how design choices behave on real sites, how local conditions affect reliability, and how to keep systems serviceable after the installation work is finished.
CFTS provides web and e-mail hosting for individuals, small businesses, and organisations that need reliable service without unnecessary platform complexity.
This may include personal and business websites, blogs, company e-mail, small eCommerce sites, intranets, databases, SSL-secured sites, DNS-linked services, and cPanel-based hosting environments. The focus is predictable hosting, sensible mail handling, clear account support, and enough flexibility for clients whose needs do not fit neatly into a standard package.
The hosting approach keeps simple services simple, while still allowing room for migration help, backup options, managed assistance, custom requirements, and escalation into dedicated compute or edge infrastructure where the workload justifies it.
CFTS provides compute and storage services for workloads that need clearer control than shared hosting can provide.
This may include virtual servers, private application environments, file services, backup storage, recovery platforms, monitoring systems, and bespoke workloads designed around a client’s operational needs. Depending on scope, CFTS can provide the infrastructure layer while the client manages the operating system and application, or add managed services where that responsibility is agreed in writing.
The focus is stable resources, clear boundaries, supportable growth, and infrastructure that can be monitored, backed up, recovered, and maintained properly over time.
CFTS provides Uganda-based edge infrastructure for systems that should be closer to the people, sites, data, and support teams they depend on.
Some workloads benefit from local placement: hosted business systems, client-facing access, file services, monitoring views, secure remote access, backup and recovery platforms, or bespoke environments for East African operating conditions. Data residency, backup design, connectivity, and support expectations are considered before the service is placed.
The Kampala facility is engineered around continuity, not scale alone: multi-source power, monitored cooling, controlled access, BGP-enabled routing, local peering, and hybrid Uganda-UK/EU deployment options. It's designed with redundant power, cooling, and connectivity sources. The aim is to reduce dependence on distant platforms.
This allows the facility to maintain continuous operation through outages, transition events, and other environmental events.
CFTS uses AI-assisted workflow as a practical force multiplier, not as a replacement for engineers, accountability, or client responsibility.
In practice, that means using AI to support research, troubleshooting, documentation, scripting, review, service design, summarising logs, and clearer communication. It helps reduce repetitive work and surface options, but the output still has to be checked against the system, the client requirement, and the operational risk.
The useful part is structure and pace: faster drafts, clearer checklists, better comparison of options, and fewer loose notes left behind after technical work. The important point is ownership. AI can help move work forward, but people remain responsible for decisions, implementation, support, security, and long-term service quality.
Next Steps
Use the central contact service for support, accounts, hosting, data recovery, and project enquiries.
Contact formFind current service guidance, terms, policies, pricing references, and client-facing CFTS information.
Knowledge BaseFor hosting, edge infrastructure, managed services, and recovery work, final scope depends on the site, workload, risks, and support model.
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