Policies and Notices

Policies are subject to change, so please check regularly for updates.

First off, the Cookie Law Explained
The Cookie Law or formally known as the GDPR privacy laws that will come into force on May 25, 2018, within the EU, this piece of privacy legislation will require websites to get consent from visitors to store or retrieve any information on a computer, smartphone or tablet.

It was designed to protect online privacy, by making consumers aware of how information about them is collected and used online, and give them a choice to allow it or not, a little history and a good explanation can be found here: Cookie Law FAQ

This law applies to any business anywhere that has a website (no matter the location) serving customers within any EU country and is required to comply with the legislation with respect to those EU visitors and that country.

What are Cookies and Why?
A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information or to record the user's browsing activity, the single most important job of a cookie is to keep a user logged in as they browse from page to page, tab to tab, this is stateful information.

Why do we use these tracking Technologies and where?
We use Cookies and Other Tracking Technologies to control access to certain content on our Sites, protect the Sites, and to process any requests that you make of us, should you choose to decline some functions of the website may no longer not be available to you, we use these for:

  • Browsing our site and to keep track of your navigation choices also known as 'session data' no personal identifying data should be in these prior to accepting the use of cookies.
  • Analytical data for the proposes of tracking website usage.
  • Contact Forms, so we can respond to you.
  • E-Shop, so we can process your requests keep track of your orders etc.
  • We only keep data where we may have legal obligations to do so, such as financial transactions or where you opted in/out of a service we offer.
  • Downloads
  • Ironically to track if you have accepted or declined our use of cookies.
  • In most cases, cookies, session data and user data are set to expire within 24 hours with the exception of the e-shop or subscription services.

How do I refuse or withdraw my consent to the use of Cookies?
When you first visit our site you will be notified that this site uses cookies you may accept or decline as you wish, or you can adjust the setting of your Internet browser to reject some or all Cookies and to alert you when a Cookie is placed on your device.

For further information about how to do so, please refer to your browser ‘help’ / ‘tool’ or ‘edit’ section or see: manage cookies

Please note that if you use your browser settings to block all Cookies (including strictly necessary Cookies) you may not be able to access or use all or parts or functionalities of our Sites.

If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.

Some useful links

on Tuesday July 17 by Peter Atkin
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Site viewing
This site is best viewed at 1200x800 resolution minimum and should work with ie8+, Firefox 19+, Google Chrome, Safari, Most information files are in .pdf format, you can download a safe pdf viewer from here if you do not have one. 

CFTS site can be viewed from a desktop or a good tablet and most modern high-end mobile phones that support the above, anything else may or may not work, good luck.

Electronic communications
When you visit CFTS or send e-mails to us, you are communicating with us electronically, you consent to receive communications from us electronically and we may communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CFTS or its content suppliers and protected by international copyright laws.

No part of this website or any of its contents may be reproduced, copied, modified or adapted, without the prior consent from authorised CFTS staff, unless otherwise indicated for stand-alone materials.

You may share this website by any of the following means:

  1. Using any of the share icons at the bottom of each page (Google Mail, Blogger, Twitter, Facebook, GoogleBuzz);
  2. Providing a back-link or the URL of the content you wish to disseminate; and
  3. You may quote extracts from the website with attribution to CFTS.CO (U) Ltd.

For any other mode of sharing, please contact CFTS via the contact us page or e-mail directly using our contact page with your inquiry.

Commercial use and distribution of the contents of the website is not allowed without express and prior written consent of the author.

Trademarks
CFTS trademarks and trade address may not be used in connection with any product or service that is not CFTS, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits CFTS. All other trademarks not owned by CFTS or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CFTS or its subsidiaries.

Intellectual Property rights
In the absence of a prior written agreement to the contrary, all Intellectual Property created by CFTS or any employees, agents or sub-contractors of CFTS in the course of performing the services shall remain with CFTS.

Links
Some of the pages on our website may contain links to other resources on the Internet. We provide those links for your convenience. CFTS does not maintain or control the websites or materials accessed in this manner, and the links do not imply that CFTS sponsors or is affiliated or associated with the owners or publishers of those resources. Your use of these links is at your own risk. Once you link to another site, you are subject to the policies of the new website.

Unsolicited communications
Please do not send us any unsolicited ideas, including ideas for new advertising campaigns, promotions, products or technologies, product names, creative artwork, and samples. We will neither accept nor consider anything of this nature. The sole purpose of this policy is to avoid potential misunderstandings or disputes when our products or marketing strategies might seem similar to ideas submitted to us. If despite our request, you still send us your materials and/or ideas, you are advised that CFTS considers all unsolicited ideas and materials to be non-confidential and non-proprietary.

Applicable Law
This site is hosted and maintained in the UK. You agree that the laws of the UK shall govern and any legal action or proceeding relating to this site, and subject to the jurisdiction of the UK courts. This condition applies wherever in the world you are located, or from where in the world you visited this site.

on Tuesday July 17 by Peter Atkin
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At CFTS we have a few fundamental principles:

  • This site should not store any data or cookies on your computer or device that are not to do with the normal operation of this site directly if you find otherwise please inform us so we can do something about it.
  • We don't ask you for personal information unless we truly need it.
  • We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don't store personal information on our servers unless required for the on-going legal/investigations, operations or website services such as security logins to a members area etc.
  • If you're from the European Union when you visit our website the last octet of your IP address will be truncated/anonymized when logged for analytic purposes. 

For more details see our 'Tracking and Cookies' policy if you have any questions or concerns contact our support team via e-mail: or telephone: +256-(0)392-733784

on Tuesday July 17 by Peter Atkin
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  1. CFTS offer unlimited web space and bandwidth with some account types. By this, we mean unlimited space for legitimate web site content and bandwidth for visitors to view it.
  2. Sites should not contain any material which does not comply with our content guidelines outlined in the Acceptable Use Policy.
  3. CFTS provides unlimited, burstable bandwidth and Burstable RAM with some of the services and for these resources, we require that you do not continuously use an unreasonable excess of such resources use of resources in a temporary, burstable fashion is acceptable.
  4. CFTS offer large numbers of mailboxes with some account types subject to fair use policy.
    1. Mailboxes are intended for direct use by the package owner and should not be resold or offered for use by third parties.
    2. 100 e-mails per hour, is the limit imposed for all domains unless otherwise agreed.
    3. Should the number of active mailboxes assigned to an individual hosted website exceed 100, we reserve the right to restrict the number of mailboxes included in the package price.
    4. CFTS reserve the right to delete mailboxes (including contents) that are deemed inactive, i.e. have not been accessed within the last 180 days.
  5. Hosted files
    1. You may not use the Services as a file backup store.
    2. User-generated backups must be immediately downloaded to the client's local storage followed by immediate removal from the server in order to not occupy the underlying file system.
    3. All files uploaded to a domain on our servers must be visible and accessible by visiting that domain unless they are hidden files needed to operate the website.
    4. All files on a domain must be part of the active website hosted on our servers and linked to the site.
  6. You may not offer HTTP downloads from your site, other than where the files are directly related to the subject matter of the site. We recommend you stream any multimedia content including audio and video files.
  7. CFTS reserves the right to archive any downloaded content we do not believe to be necessary for the normal operation of the site, and the definition of this is entirely at the discretion of CFTS
on Friday October 04 by Peter Atkin
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  1. Use of Services
    1. CFTS reserves the right to suspend or cancel a customer's access to any or all Services provided, where CFTS decides that the account has been inappropriately used and reserves the right to refuse services and/or access to its servers to anyone.
    2. CFTS offer unlimited web space and bandwidth with some account types, by this, we mean unlimited space for legitimate web site content and bandwidth for visitors to view it. All files on a domain must be part of the active website and linked to the site. Sites should not contain any material which does not comply with our content guidelines.
    3. CFTS provide unlimited, burstable bandwidth and Burstable RAM with some of the services and for these resources, we require that you do not continuously use an unreasonable excess of such resources. Use of them in a temporary, burstable fashion is acceptable.
    4. CFTS offer large numbers of mailboxes with some account types subject to fair use policy. Mailboxes are intended for direct use by the package owner and should not be resold or offered for use by third parties. Should the number of active mailboxes assigned to an individual website exceed 100, CFTS reserve the right to restrict the number of mailboxes included in the package price.
    5. CFTS reserve the right to delete mailboxes (including contents) that are deemed inactive, i.e. have not been accessed within the last 180 days.
    6. CFTS will suspend access to, or cancel, an account which:
      1. Contains invalid or fraudulent details.
      2. Initiates a payment card chargeback or uses any other mean of payment reversal.
    7. You agree not to re-sell or offer for the use of third parties any part of our services unless you have purchased a reseller package or dedicated server or gained explicit written permission from CFTS
  2. Acceptable use guidelines
    1. You may not use the Services:
      1. to host a website on a "free-to-register" domain, including, but not limited to:
        1. domain registered in .tk, .ml, or any other TLD (top-level domain) zone that provides registration without mandatory payment incurrence;
        2. domain or subdomain served by any provider of dynamic DNS service;
      2. to host a website on a domain that you do not own. Domain ownership is indicated by either or both:
        1. public WHOIS database records;
        2. registry of customers maintained by CFTS;
      3. in any way that breaches any applicable regulation, EU or International law;
      4. in any way that is fraudulent;
      5. to host any material which is in breach of our content guidelines;
      6. to transmit, or otherwise permit any unsolicited or unauthorised advertising or promotional material or any other form of similar marketing material, also known as SPAM or Unsolicited Commercial E-mail (UCE);
      7. to publish or otherwise distribute Warez, copywritten or other illegal material. The onus is on you the customer to prove that you own the rights to publish material, not for CFTS to prove that you do not;
      8. to participate in any file-sharing/peer-to-peer activities;
      9. as file storage. All files uploaded to a domain on our servers must be visible and accessible by visiting that domain unless they are hidden files needed to operate the website; we reserve the right to delete files which do not match these criteria without giving notice to you;
      10. to store audio/visual surveillance data unless such is explicitly allowed by published service description;
      11. to use the server as an application server. Using the server to generate large volumes of email from a database is an example of an activity that is not allowed;
      12. to offer HTTP downloads from your site, other than where the files are directly related to the subject matter of the site. We recommend you stream any multimedia content including audio and video files. 
      13. CFTS reserves the right to archive any downloaded content we do not believe to be necessary for the normal operation of the site, and the definition of this is entirely at the discretion of CFTS
    2. Subdomains, irrespective of sponsoring domain ownership, are considered "free-to-register" domains.
  3. Content guidelines
    1. These content guidelines apply to any and all services provided by CFTS to you.
    2. Material published to or transmitted through our servers must:
      1. be accurate (where stating facts);
      2. comply with applicable law in accordance with this policy.
    3. The material must not:
      1. be defamatory of any person;
      2. be obscene, offensive, or inflammatory;
      3. infringe any copyright or trademark;
      4. be likely to deceive any person;
      5. promote or assist any illegal activity;
      6. be threatening, abusive or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
      7. be used to misrepresent your identity or affiliation with any person or organization;
      8. display any photograph, film, video, picture, or computer-generated image or picture, whether made or produced by electronic, mechanical, or other means, depicting child pornography as defined in the United Nations Convention on the Rights of the child.
      9. display acts of bestiality or non-consensual sex.
    4. No registrant may register an abusive string in the sTLD including, without limitation, strings that:
      1. infringe the intellectual property rights of a third party, including common law trademark rights;
      2. are obvious variants of well-known trademarks not belonging to the registrant;
      3. first and last names of an individual other than the individual or his/her agent;
      4. Suggest the presence of child pornography.
    5. You must ensure that any end-user submitted content such as forum posts or chat room entries meet with the standards defined within this Policy.
  4. Enforcement
    1. We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of CFTS services. When a breach of this policy has occurred, we may take such action as we deem appropriate in accordance with this Acceptable Use Policy.
    2. Failure to comply with this Acceptable Use Policy constitutes a material breach of our Terms and Conditions upon which you are permitted to use our services, and may result in our taking all or any of the following actions:
      1. immediate, temporary or permanent withdrawal of your right to use CFTS services;
      2. immediate, temporary or permanent removal or archiving of any content in breach of our Content Standards (as defined in this Acceptable Use Policy) uploaded to our servers;
      3. issue of a warning to you;
      4. issue of legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
      5. further legal action against you or disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
    3. We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
  5. General
    1. CFTS have a Police Liaison function and we are committed to assisting, and cooperating with, all law enforcement and government agencies in helping to reduce Internet Crime.
  6. Contact Information
    1. We are happy to answer any questions you may have regarding Your CFTS Services. Please note that any discussions with CFTS are treated in strictest confidence, so we may need to ask You security questions to confirm that we are speaking to the right person.

Please note: by signing up for any of our services you agree to be bound by all CFTS terms and conditions.

on Friday October 04 by Peter Atkin
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OPENING HOURS
Mon - Fri: 09:00-17:30 EAT
Weekends: Closed

Public Holidays: Closed

CONTACT US
Uganda: +256-(0)392-733784
Uganda: +256-(0)414-533784
Rwanda: +250-(0)786-304817
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REGIONS COVERED
East Africa (Uganda, Rwanda, Kenya, Tanzania, Sudan) and DRC