Policies and Notices

At CFTS we have a few fundamental principles:

  • This site should not store any data or cookies on your computer or device that are not to do with the normal operation of this site directly if you find otherwise please inform us so we can do something about it.
  • We don't ask you for personal information unless we truly need it.
  • We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don't store personal information on our servers unless required for the on-going legal/investigations, operations or website services such as security logins to a members area etc.
  • If you're from the European Union when you visit our website the last octet of your IP address will be truncated/anonymized when logged for analytic purposes. 

For more details see our 'Tracking and Cookies' policy if you have any questions or concerns contact our support team via e-mail: or telephone: +256-(0)392-733784

on Tuesday July 17 by Peter Atkin
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Site viewing
This site is best viewed at 1200x800 resolution minimum and should work with ie8+, Firefox 19+, Google Chrome, Safari, Most information files are in .pdf format, you can download a safe pdf viewer from here if you do not have one. 

CFTS site can be viewed from a desktop or a good tablet and most modern high-end mobile phones that support the above, anything else may or may not work, good luck.

Electronic communications
When you visit CFTS or send e-mails to us, you are communicating with us electronically, you consent to receive communications from us electronically and we may communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CFTS or its content suppliers and protected by international copyright laws.

No part of this website or any of its contents may be reproduced, copied, modified or adapted, without the prior consent from authorised CFTS staff, unless otherwise indicated for stand-alone materials.

You may share this website by any of the following means:

  1. Using any of the share icons at the bottom of each page (Google Mail, Blogger, Twitter, Facebook, GoogleBuzz);
  2. Providing a back-link or the URL of the content you wish to disseminate; and
  3. You may quote extracts from the website with attribution to CFTS.CO (U) Ltd.

For any other mode of sharing, please contact CFTS via the contact us page or e-mail directly using our contact page with your inquiry.

Commercial use and distribution of the contents of the website is not allowed without express and prior written consent of the author.

CFTS trademarks and trade address may not be used in connection with any product or service that is not CFTS, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits CFTS. All other trademarks not owned by CFTS or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CFTS or its subsidiaries.

Intellectual Property rights
In the absence of a prior written agreement to the contrary, all Intellectual Property created by CFTS or any employees, agents or sub-contractors of CFTS in the course of performing the services shall remain with CFTS.

Some of the pages on our website may contain links to other resources on the Internet. We provide those links for your convenience. CFTS does not maintain or control the websites or materials accessed in this manner, and the links do not imply that CFTS sponsors or is affiliated or associated with the owners or publishers of those resources. Your use of these links is at your own risk. Once you link to another site, you are subject to the policies of the new website.

Unsolicited communications
Please do not send us any unsolicited ideas, including ideas for new advertising campaigns, promotions, products or technologies, product names, creative artwork, and samples. We will neither accept nor consider anything of this nature. The sole purpose of this policy is to avoid potential misunderstandings or disputes when our products or marketing strategies might seem similar to ideas submitted to us. If despite our request, you still send us your materials and/or ideas, you are advised that CFTS considers all unsolicited ideas and materials to be non-confidential and non-proprietary.

Applicable Law
This site is hosted and maintained in the UK. You agree that the laws of the UK shall govern and any legal action or proceeding relating to this site, and subject to the jurisdiction of the UK courts. This condition applies wherever in the world you are located, or from where in the world you visited this site.

on Tuesday July 17 by Peter Atkin
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First off, the Cookie Law Explained
The Cookie Law or formally known as the GDPR privacy laws that will come into force on May 25, 2018, within the EU, this piece of privacy legislation will require websites to get consent from visitors to store or retrieve any information on a computer, smartphone or tablet.

It was designed to protect online privacy, by making consumers aware of how information about them is collected and used online, and give them a choice to allow it or not, a little history and a good explanation can be found here: Cookie Law FAQ

This law applies to any business anywhere that has a website (no matter the location) serving customers within any EU country and is required to comply with the legislation with respect to those EU visitors and that country.

What are Cookies and Why?
A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information or to record the user's browsing activity, the single most important job of a cookie is to keep a user logged in as they browse from page to page, tab to tab, this is stateful information.

Why do we use these tracking Technologies and where?
We use Cookies and Other Tracking Technologies to control access to certain content on our Sites, protect the Sites, and to process any requests that you make of us, should you choose to decline some functions of the website may no longer not be available to you, we use these for:

  • Browsing our site and to keep track of your navigation choices also known as 'session data' no personal identifying data should be in these prior to accepting the use of cookies.
  • Analytical data for the proposes of tracking website usage.
  • Contact Forms, so we can respond to you.
  • E-Shop, so we can process your requests keep track of your orders etc.
  • We only keep data where we may have legal obligations to do so, such as financial transactions or where you opted in/out of a service we offer.
  • Downloads
  • Ironically to track if you have accepted or declined our use of cookies.
  • In most cases, cookies, session data and user data are set to expire within 24 hours with the exception of the e-shop or subscription services.

How do I refuse or withdraw my consent to the use of Cookies?
When you first visit our site you will be notified that this site uses cookies you may accept or decline as you wish, or you can adjust the setting of your Internet browser to reject some or all Cookies and to alert you when a Cookie is placed on your device.

For further information about how to do so, please refer to your browser ‘help’ / ‘tool’ or ‘edit’ section or see: manage cookies

Please note that if you use your browser settings to block all Cookies (including strictly necessary Cookies) you may not be able to access or use all or parts or functionalities of our Sites.

If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.

Some useful links

on Tuesday July 17 by Peter Atkin
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Mon - Fri: 09:00-17:30 EAT
Weekends: Closed

Public Holidays: Closed

Uganda: +256-(0)392-733784
Uganda: +256-(0)414-533784
Rwanda: +250-(0)786-304817


Ours is a rich history providing holistic ICT support services; by designing, developing, implementing reliable and effective solutions, over the years we’ve learnt a thing or two about helping our customers getting IT right, the first time.

East Africa (Uganda, Rwanda, Kenya, Tanzania, Sudan) and DRC