Why did my transfer fail?

If your domain fails to transfer, you’ll get an email from Squarespace. There are a few reasons why this might happen:

1. Your domain registration information was entered incorrectly. When confirming the registration details, ensure that all required fields are correct.
2. You entered the authorization code incorrectly, or the code expired. For accuracy, we recommend copying the code directly from your provider, then pasting in the authorization field.
3. Your domain was activated with your current provider within the last 60 days.
4. Your domain has more than nine years left in its registration with your current provider.
5. Your original provider denied the transfer. Contact your provider for more details.